At Future Badges™, customer satisfaction is our top priority. We want you to feel confident and secure when purchasing the Elon Badge™ – Elon Musk’s Vision. This Return & Refund Policy explains your rights, how returns are handled, and under what conditions refunds may be issued.
1. 60-Day Money Back Guarantee
All purchases of the Elon Badge™ are protected by a 60-Day Money Back Guarantee. If you are not completely satisfied with your collectible, you may return it within 60 days of delivery for a full refund—no questions asked.
2. Eligibility for Returns
To qualify for a return:
The badge must be in its original condition, without significant damage or alteration.
The return request must be made within 60 days of receiving your order.
Proof of purchase (such as your order number or confirmation email) must be provided.
3. Non-Returnable Items
The following items cannot be returned:
Gift cards or promotional vouchers.
Badges that show excessive wear, intentional damage, or misuse.
Customized packaging or special edition add-ons (if clearly marked as non-refundable at purchase).
4. Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:
Refunds will be issued to your original payment method.
Depending on your bank or payment provider, refunds may take 5–10 business days to appear in your account.
5. Exchange Policy
Currently, we do not offer direct product exchanges due to the limited-edition nature of the Elon Badge™. If you wish to replace an item, you may return the original badge for a refund and place a new order (if stock is available).
6. Damaged or Defective Items
If your badge arrives damaged, defective, or incorrect:
Contact us within 7 days of delivery at [email protected]
.
Provide clear photos of the product and packaging.
We will arrange a replacement (if stock permits) or a full refund.
7. Shipping Costs for Returns
Customers are responsible for paying return shipping costs, unless the product arrived damaged, defective, or incorrect.
For approved returns, initial shipping charges are non-refundable.
8. Contact Us
For any return or refund inquiries, reach us at:
📧 [email protected]
📍 Future Badges, Colorado, USA